Services
Helping You Focus On What Matters Most
Behind every mentoring circle, membership and community network, or social impact initiative is someone ensuring members feel supported and everything runs smoothly. With support across member care, program coordination, tech and tools setup, and admin, the behind-the-scenes work is handled with consistency and care – so you can focus on leading, engaging, and making an impact.
Program & Community Support
Keeping your members engaged and your community flowing with ease.
- Member onboarding and support so they feel confident from day one
- Coordinating events and workshops (Zoom setup, scheduling, reminders, follow-ups)
- Responding to member questions with care and clarity and escalating issues when needed
- Tracking attendance, engagement trends and flagging drop-off risks so you can stay connected to your members
- Maintaining a steady rhythm of touchpoints (e.g., check-ins, seasonal updates) to keep your community active
- Setting up feedback forms or surveys to help you understand what’s working
Mentorship & Program Coordination
Behind-the-scenes support to help your programs succeed.
- Setting up and maintaining program structures, materials, and timelines
- Onboarding participants with clear guidance and resources
- Coordinating session logistics (e.g., reminders, Zoom links, follow-ups) so everyone stays on track
- Keeping communication flowing smoothly between participants and facilitators so no one feels lost or left out
- Tracking progress and flagging gaps so you can intervene early if needed
- Managing every step, from kickoff to wrap-up, with care and precision
Tech, Tools & Platform Support
Making your tools feel easy - not overwhelming.
- Basic setup and maintenance of community platforms (e.g., Mighty Networks, FluentCommunity)
- Managing email platforms (Mailchimp, MailerLite, etc.)
- Uploading course materials and resources into learning platforms
- Website content updates (no design/rebuilds)
- Uploading podcast episodes to Spotify (via Riverside)
- Creating short-form video content from existing recordings (e.g., YouTube Shorts)
- Maintaining and updating front-end content in platforms like Salesforce
If you use other platforms, I’m happy to explore and support them – I’m a quick study and love making tech feel less intimidating.
Admin Support
Practical support to keep everything organized and flowing.
- Formatting and sending newsletters or updates (with content provided)
- Scheduling social media posts (when content is provided)
- Organizing documents and shared resources
- Creating documents or workbooks as needed
- Keeping inboxes clean and manageable
Custom Support
Not sure where your needs fit? If you’re a purpose-led founder or community builder who’s tired of juggling all the details, let’s talk.  I offer flexible, practical support tailored to your program or community needs. If it’s behind-the-scenes and helps things run smoothly, I’m probably your person.
How We Can Work Together
I typically work with a small number of retainer clients (3–5 at a time) to ensure consistency and reliability. Retainers are flexible – ranging from a few hours a month to ongoing weekly support, depending on your needs.
